Hi77bet Privacy Policy — How We Handle Your Information

1 Introduction

Hi77bet takes your privacy seriously. This privacy policy explains what information is collected when you use the hi77bet platform, how that information is used, how long it is retained, and how it is kept secure.

By visiting hi77bet.im or using our services, you agree to this Privacy Policy. If you do not agree with any part of this policy, we recommend that you discontinue use of our services.

Hi77bet is an internationally licensed online gaming platform. We are committed to protecting our users' privacy and comply with all applicable data protection laws. hi77bet's Privacy Policy is reviewed regularly and updated as necessary.

2 Data Collection

Hi77bet collects user information in several ways. Below is a detailed breakdown of the types of data we collect:

Information provided directly

When you register or use our services at hi77bet, you voluntarily provide the following information:

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address
• Payment details (bKash, Nagad, Rocket numbers)
• Documents required for identity verification (NID, passport, etc.)

Automatically Collected Information

The following information is collected automatically while you use the hi77bet platform:

3 Use of Information

Hi77bet uses the information it collects solely for the following legitimate purposes:

• Account management: For registration, login, and account verification.
• Payment Processing: For safe and secure deposits and withdrawals.
• Customer support: To address your questions and resolve any complaints.
• Security: To prevent fraud, money laundering, and illegal activity.
• Legal compliance: To comply with applicable laws and regulatory requirements.
• Site improvement: To improve your experience on our platform.
• Promotional Communications: To keep you informed about bonuses and offers, with your consent.
• Responsible Gaming: To monitor gaming habits and provide support where needed.

Hi77bet never sells your information to third parties for marketing purposes. You can opt out of promotional emails or SMS at any time.

4 Data Retention

How long hi77bet retains your information depends on the type of data and applicable legal requirements.

Retention Period

• Account information: For the lifetime of the account and a minimum of 5 years after closure.
• Transaction Records: Up to 7 years in accordance with financial regulations.
• Communication Logs: Customer service records are retained for up to 2 years.
• Marketing Preferences: Retained until you opt out.

Once legal obligations are met, hi77bet securely deletes data. The deletion process follows international security standards to ensure the data cannot be recovered under any circumstances.

5 Data Sharing

Hi77bet does not share your personal information with third parties — except in the limited circumstances described below:

• Payment processors: Necessary information is shared with payment gateway operators to process deposits and withdrawals.
• Legal authorities: Information may be disclosed in response to a court order or regulatory authority request.
• Fraud Prevention: Information may be shared with partner agencies to investigate suspicious activity.
• Technology Partners: Limited information may be shared with trusted technology providers necessary for operating the site.

In all of the above cases, third parties are required to comply with hi77bet's privacy standards. Your data is never sold to advertisers or data brokers.

6 Cookie Policy

The hi77bet website uses various types of cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookie Type

Cookie Controls

You can block or delete cookies at any time through your browser settings. However, blocking essential cookies may prevent certain key features of the site from working properly. Your consent regarding marketing cookies is collected in accordance with hi77bet's Privacy Policy.

7 Your Rights

Under hi77bet's Privacy Policy, you have the following rights:

• Right to Access: You may request to know what information hi77bet holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to erasure: You may request deletion of your data under certain circumstances.
• Right to restrict processing: You may object to the use of your data for specific purposes.
• Right to Data Portability: You may request a copy of your data in a structured, portable format.
• Right to Opt Out: You can opt out of marketing communications at any time.

To exercise any of the rights above support@hi77bet.imto send us an email. hi77bet will respond to your request within 30 days. Please note that in some cases, complete deletion of data may not be possible due to legal obligations.

8 Children's Privacy

Hi77bet is strictly an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18.

Hi77bet follows a strict age verification process. If an underage account is identified, it is immediately closed and all associated data is securely deleted in accordance with applicable law.

9 Security Measures

Hi77bet uses industry-leading security technology to keep your information safe:

• SSL/TLS encryption: All data transfers are secured with 256-bit encryption.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Two-factor authentication: Two-factor authentication is used for critical account activities.
• Regular audits: Regular security audits are conducted by independent third-party experts.
• Staff training: All hi77bet staff receive regular training on data protection.
• Data Backup: Encrypted backups are stored regularly in a secure location.

That said, no system on the internet is 100% secure. hi77bet is committed to the highest level of protection, and in the event of any security breach, we will notify you as quickly as possible in accordance with the law.

10 Contact & Policy Updates

Hi77bet reserves the right to update this Privacy Policy at any time. For significant changes, a notification will be sent to your registered email. Continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy.

Contact Information

For any questions, concerns, or requests regarding this privacy policy, please contact hi77bet through the channels below:

• Email: support@hi77bet.im
• Live Chat: Click the chat icon at the bottom right of the website
• Hours: 7 days a week, 24 hours a day

Hi77bet aims to respond to privacy requests within 30 business days of receipt. For urgent security matters, we will respond within 24 hours.